Vindex
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Legal and accounting review

When the Vindex team sends a case to the review teams, a reviewer at the law firm and one at the accounting firm each give their opinion, side by side. This page is for them.

Your dashboard

Dashboard lists the cases assigned to you and to your firm, with what each is waiting for. You see only cases assigned to you. Open one to make it your active case; History keeps the cases you have finished.

Good to know

The legal and accounting teams review at the same time, not one after the other. Either may finish first, and neither waits for the other.

The opinion page

Opinion opens the case in tabs, the first of them written for your team:

Case file
The customer's profile and answers, the documents checklist and the automatic checks, from your team's point of view.
Document review
Each document with what was read from it.
Screening
The LSEG World-Check results, with AI mode. See below.
AI review
The automatic checks that ran before the case reached you.
Your team's opinion
Where you record your opinion. Marked pending until you do.
Your team's notes
Notes for your own team, a comment box for each part of the review, and the request to the customer.
Audit logs
Everything that has happened on the case.
A legal reviewer's opinion tab
The opinion tab: (1) the outcome, (2) the rationale, (3) any conditions, (4) submit.

Screening for reviewers

The Screening tab shows every possible match, and switches to AI mode for a briefing written for your team: legal reviewers get identity, authority and sanctions exposure; accounting reviewers get the money, the risk and the monitoring. See AI mode.

Asking the customer

Use it whenyou cannot give an opinion on what is on file.

  1. 1

    On your team's notes tab, under Customer request, choose the request type: clarification, profile update, document upload or document re-upload.

  2. 2

    Name the document if there is one, and write the message to the customer: exactly what needs to change or be uploaded, and why.

  3. 3

    Press Send request. The case waits for the customer, and comes back to you with their response.

Careful

A case has one open request at a time, and can go back to the customer five times in all. While your request is open, your opinion cannot be submitted.

Recording your opinion

  1. 1

    Open your team's opinion tab and choose the outcome (1).

  2. 2

    Write the rationale (2): what you relied on and why. Add any conditions and follow-up actions (3), separated by semicolons.

  3. 3

    Accounting reviewers also set the AML risk level and how often the case should be monitored.

  4. 4

    Press Submit legal opinion or Submit accounting opinion (4).

Approve
The file is complete and nothing is outstanding.
Conditional approval
Approval can be supported only with named controls, monitoring or follow-up actions.
Reject
A material blocker remains, or the customer cannot provide the evidence required.

What you will see

Your opinion tab marked submitted. You can change it until the Vindex team records the final decision.

Your sign-off

The customer's outcome letter prints your signature, name and licence number. Add your signature and proof of licence on Profile before you submit; until you do, the opinion tab reminds you and the letter says they are missing.

When the two opinions disagree

If the legal and accounting opinions conflict, for example one approves and the other rejects, the case is escalated for senior resolution. A senior reviewer weighs both and the Vindex team records how the conflict was resolved before deciding. See The final decision.

Screening with LSEG World-CheckWhat is screened, how to read a match, and the full record behind it.Risk, decisions and reportsThe risk score, enhanced due diligence, the final decision and the reports it produces.

Something missing or unclear? Signed-in users can tell us from Feedback in the app.