The words compliance work uses, each in a sentence or two, and answers to the questions people ask most about Vindex.
Terms
AML
Anti-money laundering: the rules and checks meant to stop criminal money entering the financial system.
Beneficial owner (UBO)
A person who ultimately owns or controls a company, directly or through other companies. Each is screened in their own right.
Case
One verification of one customer, person or company, from the first form to the final decision.
Conditional approval
Approved, subject to stated conditions: something still to provide, or a review at a set time.
Disposition
A person's decision on a possible match: whether it is the customer or not.
EDD
Enhanced due diligence: the deeper review a higher-risk case gets, usually evidence of the source of funds and senior approval.
Implicit sanctions
Not named on a sanctions list, but owned or controlled by, or acting for, someone who is. Vindex shows it as tied to a sanctioned party.
KYC
Know your customer: verifying who a customer is, and understanding the risk they bring, before doing business with them.
Liveness check
A short video selfie that confirms a real person, present at the camera, is completing the case.
Match strength
How closely a World-Check record's name matches the customer's: exact, strong, medium or weak. It says nothing about the other details.
Ongoing screening
World-Check keeping watch on a customer after onboarding, and reporting new matches or changes.
Opinion
A legal or accounting reviewer's assessment of a case: approve, conditional approval or reject, with the reasoning.
PEP
A politically exposed person: someone who holds or held a prominent public role, or is close to one. Calls for EDD, not refusal.
Possible match
A World-Check record whose name is like the customer's. It stays possible until a person resolves it.
Primary country
The case's main country. Only its documents are required; the other countries' are optional.
Review agent
An AI agent that reviews a case the way the legal or accounting team would. Its decision takes effect only when a person accepts it.
SAR
A suspicious activity report to the authorities. Never disclosed to the person it concerns.
Sanctions
Legal restrictions on dealing with named people, companies or countries, published on lists by governments and international bodies.
SDD
Simplified due diligence: a shorter path to a decision for a low-risk case, with annual monitoring.
World-Check One
LSEG's database of people and organisations of heightened risk: sanctions, PEPs, enforcement and more, which Vindex screens against.
Common questions
How long does a case take?
Filing takes about fifteen minutes. The automatic checks and the review agents finish within minutes of submission. After that it depends on whether the Vindex team accepts the agents' reviews or sends the case to the review firms, and on how quickly any request to the customer is answered.
Why was I asked for another document?
Usually because one was hard to read, cut off or out of date, or because a detail on it did not match another document. The request says which, and what to send instead. See When a reviewer asks.
Does a match mean I am on a sanctions list?
No. A possible match means a record's name is like yours. Most are someone else with a similar name, and a reviewer decides from the details: your date of birth, nationality and the like.
Can I see my report?
Yes. When your case is approved, your case report and outcome letter are emailed to you, and to any other address you add on Report delivery.
Is a decision made by AI?
No. AI reads, summarises and proposes; a person accepts or rejects what it proposes, and a person records every decision. See How AI is used.
I made a mistake in my case. Can I change it?
Before you submit, yes, all of it. After that, only if a reviewer sends the case back to you, and not the name, primary country or purpose. See Change a case.
Something missing or unclear? Signed-in users can tell us from Feedback in the app.