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Vindex guide

The Vindex guide

Vindex verifies people and companies. It gathers their details and documents, checks them, screens them against LSEG World-Check, and carries each case through legal and accounting review to a decision. This guide is for everyone who touches a case: the customer being verified, the Vindex team who decide, and the reviewers who give their professional opinion.

In a hurry? What do I need to file my first case? · How do the review agents decide?

Who are you?

Pick one and the guide puts your pages first. Every page stays in the list.

What do you want to do?

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Everything in the guide

  1. 1Get startedSign in, find your way around, and see how a case travels from first form to final decision.
  2. 2File a caseOpen a case for yourself or a company, choose its countries, and complete onboarding.
  3. 3Documents and identityWhich documents to upload, what Vindex checks on each one, and the video selfie.
  4. 4Track your caseFollow your case, answer a request from a reviewer, and get the decision and your reports.
  5. 5OrganisationsCompany cases, directors and owners, and inviting the people who work with you.
  6. 6The admin workspaceThe queue, everything inside a case, and the pages that run the service.
  7. 7Screening with LSEG World-CheckWhat is screened, how to read a match, and the full record behind it.
  8. 8AI modeA plain-language briefing on a case's screening results, written for compliance, legal or accounting.
  9. 9Review agentsThe legal and accounting agents that review every case as it is filed, and what you do with their decisions.
  10. 10Batch screeningScreen a whole spreadsheet of people and organisations in one run.
  11. 11Legal and accounting reviewThe opinion page, the screening tab, asking the customer, and recording your opinion.
  12. 12Risk, decisions and reportsThe risk score, enhanced due diligence, the final decision and the reports it produces.
  13. 13Security, data and AIWho can see what, the audit trail, where AI is used, and your rights over your data.
  14. 14Glossary and questionsThe words compliance work uses, and answers to the questions people ask most.

New to compliance words?

KYC, PEP, implicit sanctions, EDD, SAR: the glossary explains each in a sentence or two, and answers the questions people ask most.